With extensive experience spanning over a decade in e-commerce, digital marketing, and social media, I am a seasoned trainer and expert in guiding individuals and businesses to thrive in the online landscape. My background includes key roles such as Merchant Growth Team Leader and Business Consultant at AVANA, where I served as an in-house Trainer and Speaker, specializing in e-commerce strategies and Facebook Ads. As a Co-Founder at NS Viral Agency, I honed my skills as an Operations Director and Online Advertising Consultant, with a strong focus on Facebook Ads strategy and execution. My dedication to empowering others is evident through my long-standing involvement with the eUsahawan program under MDEC/JNJ as a Master Trainer. In this capacity, I have been instrumental in transitioning entrepreneurs, particularly from the B40 category, to online marketing using various social media platforms, websites, and e-commerce tools like AVANA. My roles within eUsahawan have also included TOT TVET Trainer, Learning Lab Speaker/Trainer, Sprint Speaker, and Muda Accelerator Trainer. Further solidifying my training credentials, I served as an Advisor and Head Trainer for the "Made by Malaysia, Loved by the World" Facebook Program at AVANA E-COMMERCE ACADEMY, where I also acted as a Facebook Trainer, Consultant, and Content Writer. Since 2012, as a consultant at ZMH Resources, I have been providing social media consultancy with a focus on branding and marketing for online businesses.